Quest 2009 offers the most diverse line-up of speakers and session topics ever. Whether you are a veteran sitter or new to the industry, you are sure to leave this conference with knowledge, resources and tools to grow and improve your business.
Optional Workshops
Wednesday's and Thursday's agenda features optional workshops open to all Quest 2009 registrants - for an additional fee. Registration for these classes are limited and will be accepted on a first-come, first-served basis. These workshops may also count toward a PSI Accreditation discount or as Accreditation Approved Credit Units (ACU). Contact info@petsit.com for additional details.
Your Quest 2009 registration includes access to:
Thursday night Meet & Greet Dinner (6 p.m.), all day Friday and Saturday general and breakout sessions and Saturday night's Charity Auction (6 p.m.).
Quest for Excellence 2009: Schedule of Events
Wednesday, February 18, 2009
8 a.m. - 5 p.m.: Pet Tech PetSaver Training: Thom Somes
Optional Workshop: $125
Accreditation Program Renewal: 3 ACUs
8 a.m. - 12 p.m.: Disaster Planning: Jenn Miler
Optional Workshop: $25
Accreditation Program Renewal: 1ACU
Eligible for Accreditation Coursework Discount*
1 p.m. - 5 p.m.: Customer Service: Rob Nager
Optional Workshop: $25
Accreditation Program Renewal: 1CEU
Eligible for Accreditation Coursework Discount*
Thursday, February 19, 2009
7 a.m. - 5 p.m.: Registration
8 a.m. - 12 p.m.: Reactive Dogs: Leigh Seigfried, CPDT and Elizabeth Marsden, CPDT
Optional Workshop: $25
Accreditation Program Renewal : 1ACU
8 a.m. - 12 p.m.: Customer Service: Rob Nager
Optional Workshop: $25
Accreditation Program Renewal : 1ACU
Eligible for Accreditation Coursework Discount*
12 p.m. - 5:30 p.m.: Quest Trade Show open
1 p.m. - 5 p.m.: Disaster Planning: Jenn Miler
Optional Workshop: $25
Accreditation Program Renewal: 1ACU
Eligible for Accreditation Coursework Discount*
1 p.m. - 5 p.m.: Pet Sitter Safety: Jerry England
Optional Workshop: $25
Accreditation Program Renewal: 1ACU
Eligible for Accreditation Coursework Discount*
6 p.m. - 9 p.m.: Meet & Greet Dinner and Pet Sitter of the Year™ crowning
Friday, February 20, 2009
8 a.m. - 5 p.m.: Registration
9 a.m. - 10:30 a.m.: General Session, Understanding Canine
Body Language: Pia Silvani, CPDT
10:45 a.m – 12:15 p.m.: General Session, Animal Law Issues
Affecting Pet Sitters: Jennifer Deitz, J.D.
12 p.m. - 5:30 p.m.: Quest Trade Show open
12:15 p.m. - 2 p.m.: LUNCH BREAK (on your own)
2 p.m. - 3 p.m.: Breakout Sessions:
Getting to the Root of Pet Dental Health: Doug Knueven, DVM, CAC, CVA, CVCH
Pet Sitters’ Guide to Bird Care Considerations: Patti Christie, CVT, RN
Pheremones-From Biology to Therapy: Debra Nickelson, DVM, MBA
2 p.m. - 4 p.m. Breakout Session:
Caring for Multiple Pets: Pia Silvani, CPDT
3:30 p.m. - 4:30 p.m.: Breakout Sessions:
Backyard Birds: Ellen Price
Has Your Sense of Style Gone to the Dogs?: Victoria Scott
Insurance Issues: David Pearsall
Saturday, February 21, 2009
8 a.m. - 5 p.m.: Registration
9 a.m. – 11 a.m.: General Session, Animal Care & Self Care: Dealing with Stress, Trauma and Compassion Fatigue: Gregory A. Childs, M.A.
11:15 a.m. - 12:30 p.m.: General Session, Preventing Boredom and Anxiety in Pets: Lauren Fox, CPDT
12 p.m. - 5:30 p.m.: Quest Trade Show open
12:30 p.m. - 2 p.m.: LUNCH BREAK (on your own)
2 p.m.- 3 p.m.: Breakout Sessions:
Caring for Senior Pets. What You Need to Know: Doug Knueven, DVM, CAC, CVA, CVCH
There’s No Place Like Home: Cat Wellness Care: Donna Repeta, DVM
Marketing & Public Relations for Pet Sitters: Bud Most
3:30 p.m. - 4:30.p.m.: Breakout Sessions:
TTouch, The Touch That Teaches: Cindy Gordon
Panel Discussion: Avoiding and Dealing with Client Complaints
6:00 p.m. - 9:00 p.m.: Quest Charity Auction
* PSI Accreditation Program CEUs and Discounts
PSI Accredited Pet Sitters can earn Approved Credit Units (ACUs) toward renewal of their certification. The optional workshops are available for ACUs, as noted above.
Each general session and breakout session on Friday and Saturday will count as one (1) ACU per session. For the Quest presentations and breakouts, a total of eight (8) ACUs may be earned by attending all general sessions and participating in two breakout sessions each afternoon on those two days.
For PSI members planning to enroll in the Accreditation Program, discounts may be earned by attending the Optional Workshops indicated above. Enrollment in one workshop earns a $25 discount; two or more earns a $50 discount.
