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The PSI Blog

The PSI Blog is the top blog for professional pet sitters. Explore the most recent posts below, or use the search box to find posts on a specific topic.

When Clients Complain: 7 tips on how to handle it

When Clients Complain: 7 tips on how to handle it

If you ask a pet sitter their greatest fear, a client complaint will probably make its way on the list somewhere. You can learn to handle client complaints effectively and in a way that speaks volumes of your professionalism.