The PSI Blog

As a professional pet sitter or dog walker, what should you do when a client's pet passes?  How can you honor the pet? PSI shares tips for deciding on a pet memorial plan for your business and pet memorial examples from PSI members.

PSI shares top reasons pet sitters and dog walkers turn down client requests—and offers insight on how to know when you should turn down a request and recommendations on how to tell a current or potential client no.

Out of town travel and long work hours are the top reasons pet parents use your services, but you can offer your pet-sitting services for many other situations as well. In this post, PSI shares eight other services your business can promote.

Lost Pet Prevention Month offers professional pet-sitting and dog-walking business owners an important reminder to educate your clients, yourself, and staff sitters (if applicable) about best practices to follow year-round to prevent pets escaping and becoming lost.

This members-only blog post from PSI explains what you should keep in mind to effectively address complaints in your pet-care business. Be sure to read to the end where we provide scripts you can use for various types of complaints.

You may hear from clients that they are worried about their dogs reacting to them (or others) wearing face masks. If you are wearing face masks on your visits, you may also have concerns.

Pet Sitters International shares why professional pet sitters and dog walkers should seriously consider adding Facebook Live to their marketing mix—and provides some video topic ideas.

To help you explore your pet-sitter software options, PSI reached out to the various software providers to inquire about their fees, features and more. This article summarizes the information shared by the software companies that responded.